Frequently Asked Questions

Home Creation Systems provide DIY kits for creating custom furniture like beds and shelves. We supply the brackets and hardware, while you buy the wood locally to complete your project. Our aim is to help you create personalized and unique furniture while enjoying the building process.

Our home creation systems offer a fresh alternative to traditional furniture. Here’s why they might be the better choice for your home:

• Personalization: Tailor pieces to perfectl fit your space and style. Choose materials, colors, and finishes that resonate with your personality and home aesthetic.
• Creative Expression: Building your own furniture lets you express your creativity. It’s not just about having furniture; it’s about creating art that reflects your individuality.
• Skill Development: Enhance your DIY skills and confidence in handling tools and materials, which can be beneficial for future projects.
• Sustainability: Creating your own furniture can be more environmentally friendly. Choose sustainable materials and minimize waste throughout the process.
• Bonding and Fun: The process of designing and constructing your own furniture is a rewarding experience. It’s a fun activity to do with others, fostering teamwork and connection.
• Sense of Accomplishment: The pride and satisfaction of using furniture you built yourself adds sentimental value to your home.

Choosing our home creation system means investing in something more than furniture—it's about crafting a personalized and rewarding home living experience.

Yes! We are expanding our product line to include various new kits and accessories, such as baskets and organizational tools. Our goal is to provide tools that will enable you to personalize and enhance every room in your home.

• Cost: Shipping heavy wood is expensive. Buying locally saves you money.
• Variety: Our shelves come in many sizes, making it challenging to stock every size.
• Support Local: Buying wood locally supports local businesses and allows for creative choices.

Some lumber yards offer cutting services, so you can have them make all the necessary cuts for you.

All you need is wood and a drill—we provide the drill bit and all other components to assemble our products with ease.

• SPF (Spruce/Pine/Fir): Most affordable and commonly used.
• Cedar: Chosen for its fragrance, though more expensive.

Yes, you can use any paint meant for metal.

Absolutely! You can stain, paint, or sand the wood to achieve your desired look.

No, the brackets are designed for indoor use only.

You will need wood and a drill. We provide the drill bit and all other necessary parts.

Not at all. The process is straightforward. Take your time and enjoy the experience.

Our bed brackets are designed to accommodate standard 2x6 lumber, which measures 1.5” x 5.5”. Ensure your lumber matches these dimensions for a proper fit.

The wedges lift the wood to the top of the bracket for a better fit and appearance. They may not be needed for every corner.

You may have hit a knot in the wood. Use the wood drill bit to get past the knot. Drill into the wood until you pass the knot and then switch back to the Robertson drill bit to continue.

We have only tested our kits up to a California King size.

Assemble the bed frame without screws to ensure everything fits correctly.

You want to ensure everything is aligned properly before fully tightening the screws.

Absolutely! Our bracket system is flexible. You can easily take the furniture apart and reuse the materials for new projects.

No problem! Disassemble the furniture, refinish the wood, and then reassemble.

Yes, you can paint the brackets with any suitable paint for metal.

Our system makes resizing easy. Buy new wood to fit your desired dimensions and reuse the existing hardware.

We offer free shipping in Canada. U.S. shipping is coming soon—stay tuned!

We use an expedited shipping, service which typically takes 1 to 2 days.

We are currently shipping starting August 22, 2025. Orders placed after this date, will arrive within 2 to 5 days. You will receive a tracking number via email once your order has shipped.

We offer a 90-day return policy. The product must be in its original packaging, and we will provide a return label. Once the product is received and inspected at our depot, a full refund will be processed.

Contact us at info@buildandbond.co with your order number to initiate a return.

Refunds are usually processed within 3 – 7 business days after receiving the returned product.

Build&Bond products are backed by a lifetime limited warranty (valid for up to 25 years from the original date of purchase), covering manufacturer defects in materials and workmanship under normal residential use.

Our warranty covers any structural or material defects that occurred during manufacturing, as well as faulty workmanship that affects the normal performance of the product.

To submit a warranty claim, please email us at info@buildandbond.co with the following information: your name, phone number, and email address; your order number and proof of purchase; and clear photos along with a brief description of the issue.

A valid proof of purchase is required for all warranty claims. We cannot accept or process claims submitted without proper documentation. If a manufacturing defect is confirmed, Build&Bond will replace the defective product at no cost and cover shipping to the original delivery address, or to an alternate address with an equal or lower shipping cost.

All warranty remedies are provided at the sole discretion of Build&Bond Inc. This warranty grants you specific legal rights. Additional rights may apply based on the laws of Ontario, Canada or your local jurisdiction.

The warranty is void if:

• The product is damaged due to accidents, misuse, or improper assembly.
• There are unauthorized modifications to the product.

Our head office is in Canada.

Our manufacturing partner is in China.